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Disney Cruises Cancellation and Refund Policy


Cancellations may be made by telephone or in writing. Changes to the vacation commencement date or changes of Guest names will be considered cancellations. For cancellations, amounts paid, minus cancellation fees and other amounts owed, will be promptly refunded. No refunds will be made in the event of interruption or cancellation by the Guest after vacation commencement date. All appropriate refunds will be made directly to the Guest's credit card account or through the Guest's Travel Agent if the reservation is made through a Travel Agent. Disney Cruise Line is not responsible for the receipt of refund monies by Guests from their Travel Agents. All travel documents including airline tickets must be returned before refund processing can begin. Certain Travel Agents may withhold an agency cancellation fee. Disney Cruise Line reserves the right to restrict any changes to a reservation. All changes are subject to availability. Please note that changes made to overall party size may result in a change to the rate.

Cruises Less Than 10 days where Embark or Debark is US Port

Days Prior to Departure Cancellation Charge Per Guest
74 - 45 Days Deposit per Guest
44 - 30 Days 50% of vacation price per guest
29 - 15 Days 75% of vacation price per guest
14 - 0 Days No refund

Last Modified: 10/03/2014

Cruises of 10+ days and Cruises Less than 10 days where Embark and Debark is non-US Port

Days Prior to Departure Cancellation Charge Per Guest
Booking - 56 Days Deposit per Guest for Suites/Concierge staterooms
119 - 56 Days Deposit per Guest for Non-Suites/Concierge rooms
55 - 30 Days 50% of vacation price per Guest
29 - 15 Days 75% of vacation price per Guest
14 - 0 Days No refund

Last Modified: 07/22/2014

Suites and Concierge Staterooms

Days Prior to Departure Cancellation Charge Per Guest
Booking - 90 Days Deposit per Guest
89 - 56 Days 50% of vacation price per guest
55 - 30 Days 75% of vacation price per guest
29 - 0 Days No refund

Last Modified: 10/03/2014

Holiday Sailings

Days Prior to Departure Cancellation Charge Per Guest
89 - 65 Days Deposit per Guest
64 - 43 Days 50% of vacation price per guest
42 - 15 Days 75% of vacation price per guest
14 - 0 Days No refund

* A separate cancellation fee period applies for holiday sailings which include Christmas Day, New Year’s Day, Thanksgiving Day or July 4th.

Last Modified: 10/03/2014

CATEGORIES WITH RESTRICTIONS: Reservations for Inside, Outside or Verandah Categories with Restrictions are NON-REFUNDABLE and NON-TRANSFERABLE. A 100% cruise cancellation fee applies from time of payment.

Cancellation Policies are subject to change by the cruise line. For the most current Disney Cruises and Refund Policies, please refer to the Disney Cruises website or a Disney Cruises brochure.

Link to Disney Cruises cancellation policies:
http://disneycruise.disney.go.com/terms-and-conditions/?country=us

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