< Norwegian Cruise Line

Norwegian Cruise Line Cancellation and Refund Policy


Cancellation fees for cruise, air, land and other charges will follow the schedule below and apply to all guests on the reservation. Cancellation fees for air, land and other add-on charges will apply even if the reservation is not cancelled in full. Gateway changes for air and name changes for cruise, air, land and other add-ons are considered cancellations. Cancellations must be telephoned to NCL's Reservations Department by your travel agent. Depending on when the cruise is canceled, cancellation charges will be assessed as stated on the Cancellation Fee Schedule.

1 - 5 Day Cruises

Days Prior to Departure Cancellation Charge Per Guest
75 - 61 (Holiday Only) Days Amount of Deposit
60 - 45 Days Amount of Deposit
44 - 30 Days 50%* of Total Fare
29 - 15 Days 75%* of Total Fare
14 - 0 Days 100%* of Total Fare

* or deposit, whichever is higher

Last Modified: 07/23/2014

Cruises of 6 Days or More

Days Prior to Departure Cancellation Charge Per Guest
90 - 76 (Holiday Only) Days Amount of Deposit
75 - 56 Days Amount of Deposit
55 - 30 Days 50%* of Total Fare
29 - 15 Days 75%* of Total Fare
14 - 0 Days 100%* of Total Fare

* or deposit, whichever is higher

Last Modified: 07/23/2014

All Cruises for The Haven & Norwegian Suites

Days Prior to Departure Cancellation Charge Per Guest
Booking - 120 Days No Penalty
119 - 90 Days 25%* of Total Fare
89 - 56 Days 50%* of Total Fare
55 - 0 Days 100%* of Total Fare

* or deposit, whichever is higher

Last Modified: 07/23/2014

No refunds will be made in the event of interruption or cancellation by any passenger after commencement of the cruise. Requests for refunds must be in writing to Norwegian Cruise Line. Cruise tickets, air tickets, transfer coupons and/or vacation package vouchers must be returned before a refund can be made. Refund processing time is about 3-4 weeks. Air tickets issued by our Air/Sea Department for passengers on our Air/Sea programs are refundable only to Norwegian Cruise Line. Group passenger policies may differ. Norwegian Cruise Line's Payment and Cancellation Policy is subject to change without notice.

Cancellation Policies are subject to change by the cruise line. For the most current Norwegian Cruise Line and Refund Policies, please refer to the Norwegian Cruise Line website or a Norwegian Cruise Line brochure.

Link to Norwegian Cruise Line cancellation policies:
http://www.ncl.com/about/cancellation-fee-schedule

Overlay Title