Silversea Cruises Cancellation and Refund Policy
Cancellation Updates:
Recent updates have been made to cancellation schedules and refund guidelines for various cruise lines. Contact your Sales Agent or our Customer Service department online, via email, or by phone at 1-800-543-1915 and ask about potential opportunities for flexible cancellation policies, rebooking opportunities and other options.
Silversea's Cruise with Confidence Policy
NEW [Temporary] Policy: If your cruise is cancelled by Silversea or boarding is delayed by twenty-four (24) hours or more due to government order or declaration of a Public Health Emergency, you are entitled to a refund of the cruise fare paid to Silversea within 180 days, or an optional Future Cruise Credit ("FCC").
Sailing Window: Sailings departing prior to March 31, 2023
Product Eligibility: Booking made after April 26, 2021
Do you have a Silversea Future Cruise Credit? Click to see Future Cruise Credit FAQs and special Future Cruise Credit offers.
If you find it necessary to cancel your reservation or any component thereof, you or your travel professional are required to contact the Silversea Reservations Department by telephone as well as submit your cancellation in writing. If your cancellation request is received more than 120 days prior to your initial sailing date, a $200 non-refundable administrative fee will be charged per booking. This administrative fee may be converted to a future cruise credit valid for travel within 12 months from the date of the cancelled voyage.
Cruise cancellation requests received within 120 days of the initial sailing date will be subject to the following charges, regardless of suite resale:
Door to Door
| Days Prior to Departure |
Cancellation Charge Per Guest |
| Booking - 151 Days |
Admin Fee (FCC) |
| 150 - 121 Days |
15% of the total cruise fare per person |
| 120 - 91 Days |
25% of the total cruise fare per person |
| 90 - 61 Days |
50% of the total cruise fare per person |
| 60 - 31 Days |
75% of the total cruise fare per person |
| 30 - 0 Days |
No refund |
Last Modified: 02/02/2023
Port to Port
| Days Prior to Departure |
Cancellation Charge Per Guest |
| Booking - 151 Days |
15% of the total cruise fare per person |
| 150 - 121 Days |
30% of the total cruise fare per person |
| 120 - 91 Days |
50% of the total cruise fare per person |
| 90 - 61 Days |
75% of the total cruise fare per person |
| 60 - 0 Days |
No refund |
Last Modified: 02/02/2023
Note: Terms and Conditions for a Silversea World Cruise and its individual voyage segments may vary.
Cancellation Policies are subject to change by the cruise line. For the most current Silversea Cruises and Refund Policies, please refer to the Silversea Cruises website or a Silversea Cruises brochure.
Link to Silversea Cruises cancellation policies: https://www.silversea.com/travel-informations/general-information.html
