What Could Happen

WHAT COULD HAPPEN AND WHY ARE CSA BENEFITS IMPORTANT?

Why are travel insurance and travel assistance services so important? Unforeseen circumstances can force travelers to cancel or postpone their trip, losing any prepayments they've made. Below are true stories from actual CSA Travel Protection customers. Take a minute and read about what could have happened to their vacation investment.

Little one gets sick
A client's 3-year-old daughter developed an ear infection two days before the vacation was to begin. The client had to cancel the trip, but they were in a 100% penalty period with the cruise line, and stood to lose their money. Their entire claim was paid.

Flood damage
Mr. and Mrs. J. live in the Midwest, and their home sustained massive damage due to the 1994 floods. They cancelled their trip in order to take care of the damage to their house. Their entire claim was covered. (Similarly, CSA has also had clients who had to cancel due to damage from earthquakes, fires and hurricanes.)

Sickness or Injury before Trip
Tom planned a ski trip to Aspen several months in advance. Three weeks before his Aspen trip, he broke his leg at a local ski area. If not for CSA, he would have lost his entire trip investment.

Political Unrest
A family was due to travel to Israel and Egypt. Ten days before their departure, there was a terrorist bombing in Tel Aviv, which was on their itinerary. The family, understandably concerned about their safety, cancelled the Tel Aviv segment of their trip. Their entire claim was covered.

Family Emergency back home
On the second day of their 14-day trip in Europe, Mr. and Mrs. C. and their children received an emergency message that Mr. C.'s mother was critically ill. The family contacted the 24-Hour Emergency Hotline for assistance in making return travel arrangements. CSA's Designated Service Provider, On Call International, assisted them in purchasing air tickets to return home. (Their original tickets were highly restrictive and the dates could not be changed.) Because they missed most of their trip, CSA's exclusive 150% Trip Interruption benefit paid the extra airfare, plus the value of the unused trip.

Medical Evacuation
A couple from Seattle was on an Alaskan cruise when one of them developed a serious medical condition that required emergency transportation to the nearest land-based hospital. The Designated Service Provider, On Call International, determined that the nearest hospital was inadequate for the patient and flew him to a hospital in Seattle. CSA paid for the cost of the evacuation. CSA also paid all related expenses incurred for getting the client to the nearest adequate medical facility and then transporting him to a hospital near his home, along with the unused segment of the client's trip.