AMA Waterways Cancellation and Refund Policy
Cancellation Updates:
Recent updates have been made to cancellation schedules and refund guidelines for various cruise lines. Contact your Sales Agent or our Customer Service department online, via email, or by phone at 1-800-543-1915 and ask about potential opportunities for flexible cancellation policies, rebooking opportunities and other options.
AmaWaterways 2024 Travel Waiver Plus provides cancellation for any reason, up to 31 days prior to the start of your AmaWaterways purchased services (cruise, pre/post-cruise land packages, air etc.). It applies to European and Mekong river cruises sailing from January 1 to December 31, 2024. Travel Waiver Plus can only be added at the time of deposit and requires the purchase of the AmaWaterways Cruise Protection Plan. Contact your travel agent for additional details. Terms apply.
Do you have an AmaWaterways Future Cruise Credit? Click to see Future Cruise Credit FAQs and special Future Cruise Credit offers.
In the unfortunate event a participant must cancel travel, notice must be made to AmaWaterways during standard business hours or via email to Res@amawaterways.com, which must include writing stating clearly and correctly each guest's name, ship name, start and end date of the cruise and a brief statement of the reason for cancellation. Other forms of notice are not sufficient. Cancellations received within 24 hours of the vacation start date will be deemed as trip interruption, cannot be canceled, and are 100% non-refundable. The effective date of the cancellation is the date AmaWaterways receives the cancellation notice. A change in sailing date, name changes, the substitution of a participant, or a reduction in the number of guests in a stateroom are treated as a cancellation in that all applicable cancellation charges apply.
Cancellation Charges - Europe & Asia Departures
| Days Prior to Departure |
Cancellation Charge Per Guest |
| Booking - 121 Days |
$200 cancellation charge |
| 120 - 90 Days |
$400 cancellation charge |
| 89 - 60 Days |
35% of cruise and land price |
| 59 - 31 Days |
50% of cruise and land price |
| 30 - 1 Days |
100% of cruise and land price |
| 24 hours - or less Days |
100% of cruise and land price |
* Cancellation charges are per-person, based on the cancellation date, as follows:
Last Modified: 04/10/2024
Cancellation Charges - Seven River Journey Through Europe Departures
| Days Prior to Departure |
Cancellation Charge Per Guest |
| Booking - 121 Days |
$2,400 cancellation charge |
| 120 - 90 Days |
$4,800 cancellation charge |
| 89 - 60 Days |
35% of cruise and land price |
| 59 - 31 Days |
50% of cruise and land price |
| 30 - 1 Days |
100% of cruise and land price |
| 24 hours - or less Days |
100% of cruise and land price |
* Cancellation charges are per-person, based on the cancellation date, as follows:
Last Modified: 04/10/2024
Cancellation Charges - Egypt
| Days Prior to Departure |
Cancellation Charge Per Guest |
| Booking - 121 Days |
$600 cancellation charge |
| 120 - 90 Days |
$1,200 cancellation charge |
| 89 - 60 Days |
35% of cruise and land price |
| 59 - 31 Days |
50% of cruise and land price |
| 30 - 1 Days |
100% of cruise and land price |
| 24 hours - or less Days |
100% of cruise and land price |
* Cancellation charges are per-person, based on the cancellation date, as follows:
Last Modified: 04/10/2024
Cancellation Charges - Africa Departures
| Days Prior to Departure |
Cancellation Charge Per Guest |
| Booking - 121 Days |
$1,200 cancellation charge |
| 120 - 90 Days |
$2,400 cancellation charge |
| 89 - 60 Days |
35% of cruise and land price |
| 59 - 31 Days |
50% of cruise and land price |
| 30 - 1 Days |
100% of cruise and land price |
| 24 hours - or less Days |
100% of cruise and land price |
* Cancellation charges are per-person, based on the cancellation date, as follows:
Last Modified: 04/10/2024
Travel protection plan premiums are non-refundable. After travel begins, there is no refund for unused services, or unused portions of cruise, cruise/tour or airfare.
Cancellation Policies are subject to change by the cruise line. For the most current AMA Waterways and Refund Policies, please refer to the AMA Waterways website or a AMA Waterways brochure.
Link to AMA Waterways cancellation policies: http://www.amawaterways.com/terms-and-conditions
