< Quark Expeditions

Quark Expeditions Cancellation and Refund Policy


Cancellation Updates:
Recent updates have been made to cancellation schedules and refund guidelines for various cruise lines. Contact your Sales Agent or our Customer Service department online, via email, or by phone at 1-800-543-1915 and ask about potential opportunities for flexible cancellation policies, rebooking opportunities and other options.

Quark Expeditions' Book with Confidence Policy
NEW [Temporary] Policy: Cancel any time for any reason right up to 24 hours prior to your voyage start date. New bookings may rebook with 100% Future Travel Refund Credit (FTRC) for deposits or other partial payments at time of cancellation. Existing bookings may rebook with 120% Future Travel Refund Credit (FTRC) for voyages where full payment at time of cancellation has been received. No rebooking fees New and existing Antarctica 2020 bookings receive Extended Payment Terms up to 60 days prior to voyage.
Sailing Window: Sailings through 2020
Product Eligibility: New & existing reservations

All requests for cancellation must be received in writing. Cancellations received 180 days or more prior to departure, are refunded less an administrative fee of minimum US$1000. If cancellation is received between 179 days and 120 days, the deposit is forfeited. If cancellation occurs less than 120 days prior to departure, all payments are forfeited. If full payment has not yet been received, the full penalty will still apply and any unpaid balance is due immediately. To protect the traveler's investment, we recommend that you obtain adequate trip cancellation insurance.

Cancellation Policy

Days Prior to Departure Cancellation Charge Per Guest
Booking - 180 Days $1,000 fee
179 - 120 Days Amount of deposit
119 - 0 Days 100% of total fare

Last Modified: 01/25/2016

Cancellations cannot be made online.

Cancellation Policies are subject to change by the cruise line. For the most current Quark Expeditions and Refund Policies, please refer to the Quark Expeditions website or a Quark Expeditions brochure.

Link to Quark Expeditions cancellation policies:
http://www.quarkexpeditions.com/en/terms-and-conditions

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