Tauck Tours Health & Safety Protocols
At the core of Tauck's ability to quickly and effectively respond to the unexpected is a Global Response Team - a group of over 50 employees across all departments who stand ready to spring into action around the world. This team has plenty of experience, from weather events, high and low water on rivers, earthquakes, volcanic ash, civil unrest and work stoppages. They have also dealt with past virus outbreaks including the SARS and Zika viruses.
Tauck's Travel Well Pledge
All Tauck employees, supplier partners and our guests will take Tauck's Travel Well Pledge. By signing the Travel Well Pledge, you assume personal responsibility for your own health, to help protect the well-being of fellow travelers, the Tauck staff, supplier partners and the places you visit.
Tauck Staff Safety
Prior to interacting with guests, each member of Tauck's staff is trained in enhanced protocols and participates in a personal health screening.
Once on tour, Tauck Directors and supporting staff are responsible for maintaining these protocols with a special focus on cleanliness and physical distancing. They will relay critical information regarding requirements, advise when protocols are mandatory - such as wearing a face covering in group settings - and help facilitate guest care through communication with appropriate parties should a guest become ill on tour. All Tauck staff will adhere to the same requirements.
Tauck Guest Safety
Guests are expected to wear face coverings in all group settings, to wash their hands frequently and to adhere to supplier and government regulations. While supplies of face coverings, gloves, and hand sanitizer will be available, guests are asked to bring such personal items for their own comfort.
Tauck Onboard Safety
- Guests on cruises and river journeys will be required to complete a health questionnaire and will undergo a temperature check prior to boarding. In some instances, ship partners will conduct daily temperature checks.
- Face coverings and physical distancing will be required in most public spaces for guests and crew alike.
- Meals may be offered at staggered times and self-serve buffets will be eliminated.
- In-cabin measures include removing common use items. Coffee makers, minibar amenities and housekeeping will be on demand at guest discretion.
- Ship staff will undergo daily health screenings.
- All vessels will have medical staff onboard.
