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![]() MSC Cruises Cancellation and Refund PolicyThe following policies shall apply to any and all MSC Cruises cancellations. You must submit your cancellation in writing to your travel agent and we will then notify MSC Cruises. Depending upon when the cruise is canceled, a cancellation charge may apply. We highly recommend Travel Insurance to protect yourself from penalties assessed for canceling due to medical reasons for yourself or family members.
No refund will be issued if guest voluntarily or involuntarily does not show up for their cruise, is denied boarding for any reason including failure to possess required travel documents, passport or visa or terminates his/her cruise in progress. Cruise contracts are non-transferable. Name changes and cruise date changes are considered reservation cancellations and are subject to above cancellation charges. Cancellation charges are assessed on total fares, which include cruise fare, air add-ons, hotel packages, and any other additional services arranged through MSC Cruises. Refunds will be made to the booking travel agency or to the passenger's credit card. Cruise and air tickets must be returned prior to any refunds being processed. MSC Cruises can only be responsible for refunding amounts actually received. If cancellation fees were charged by air carriers, pre/post cruise hotels, or suppliers, they will be deducted from any refund made. No refunds will be made to passengers who did not board the ship or passengers who cancel after the start of the cruise. Absolutely NO
Exceptions will be made on cancellation charges. We highly recommend the purchase of Travel
Protection Insurance. Updated December 2007. Cancellation Policies are subject to change by the cruise line. For the most current MSC Cruises Cancellation and Refund Policies, please refer to the MSC Cruises website or a MSC Cruises brochure.
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