Cunard Line Cancellation and Refund Policy
Cancellation Updates:
Recent updates have been made to cancellation schedules and refund guidelines for various cruise lines. Contact your Sales Agent or our Customer Service department online, via email, or by phone at 1-800-543-1915 and ask about potential opportunities for flexible cancellation policies, rebooking opportunities and other options.
Cunard Line's Book with Confidence Policy
NEW [Temporary] Policy: Canceling voyages of 30 nights or less, from the date of booking until 30 days before departure, that are due to sail through April 30, 2022, guests may cancel without incurring cancellation charges except for guests booked on a promotion with a non-refundable deposit will incur cancellation fee equal to the deposit amount.
Sailing Window: Sailings on or before April 30, 2022
Do you have a Cunard Future Cruise Credit? Click to see Future Cruise Credit FAQs and special Future Cruise Credit offers.
You are required to pay a cancellation fee (including 3rd and 4th berths) if You cancel Your Voyage or land-sea programme, taken with or included in the price of the Voyage. Cancellation fees are based on the fare paid, excluding Taxes, Fees and Port Expenses, transfers, fuel supplement(s), shore and land excursions and most pre-purchased gift(s) and/or special service(s). You are not entitled to any refund, payment, compensation or credit except as otherwise provided in this Section. Any refunds will be made directly to Your credit card account or Your travel agent and You must receive Your refund directly from these sources. You may cancel by telephone or electronic advice via a Carrier-approved Computer Reservation System, provided Carrier immediately receives written confirmation of cancellation. In such case cancellation shall be deemed effective as of the close of business Pacific Standard Time on the date You communicated such cancellation. The following cancellation policy applies with respect to Your Voyage Fare, Land and Sea Holiday Fare, air add-ons, Shoreside Excursions, and Pre-Voyage and Post-Voyage Package charges ("full fare"):
Voyage Length 30 nights or less (including World Voyage Segments & Liners)
| Days Prior to Departure |
Cancellation Charge Per Guest |
| 120 - 90 Days |
25% or Deposit Amount* |
| 89 - 61 Days |
40% of full fare |
| 60 - 31 Days |
50% of full fare |
| 30 - 15 Days |
75% of full fare |
| 14 - 0 Days |
No refund |
Last Modified: 03/31/2022
Voyage Length 31+ days (including World Voyages, Liners & Full World)
| Days Prior to Departure |
Cancellation Charge Per Guest |
| 150 - 120 Days |
20% or Deposit amount* |
| 121 - 91 Days |
40% of full fare |
| 90 - 64 Days |
50% of full fare |
| 63 - 43 Days |
75% of full fare |
| 42 - 0 Days |
No refund |
Last Modified: 03/31/2022
Policy Exceptions:
For certain promotional fares, the deposit is non-refundable. Please review the terms and conditions of all fares before booking. Items subject to cancellation fees include, but are not limited to, cruise fare and hotel packages.
A. If You have purchased a specially priced promotion where the deposit is 100% non-refundable from the point of payment, You are not entitled to any refund, payment, compensation or credit whatsoever of your deposit under any circumstance if you cancel your booking.
B. If you have purchased a specially priced promotion that is 100% non-refundable from the point of payment, you are not entitled to any refund, payment, compensation or credit whatsoever of your Cruise or Cruisetour fare if you cancel your booking.
Policies may vary for World Cruise voyages; visit www.cunard.com and/or review applicable brochures for details.
Cancellation Policies are subject to change by the cruise line. For the most current Cunard Line and Refund Policies, please refer to the Cunard Line website or a Cunard Line brochure.
Link to Cunard Line cancellation policies: http://www.cunard.com/legal-information/
